1Introduction
28Stays ("we," "us," or "our") respects your privacy. This policy describes how we collect, use, and protect your personal information when you use our website and booking services for vacation rentals.
Privacy Policy
How we collect, use, and protect your information when you book or browse 28Stays.
Last updated: January 2026
2Information We Collect
We may collect information you provide directly, including: name, email address, and phone number; billing and payment information (processed securely by our payment providers); booking details (dates, number of guests, property, special requests); and messages and communications with us. We also collect technical data such as IP address, browser type, and usage data when you visit our site.
3How We Use Your Information
We use your information to process and manage your reservations; communicate with you about your stay (confirmations, check-in details, support); improve our website and services; and comply with legal obligations and protect our rights.
4Sharing Your Information
We do not sell your personal information. We may share it with property management and booking systems to fulfill your reservation; payment processors to complete transactions; service providers who assist our operations (under strict confidentiality); and law enforcement or regulators when required by law.
5Data Security
We use industry-standard measures (including encryption and secure connections) to protect your data. No method of transmission over the internet is 100% secure; we strive to protect your information but cannot guarantee absolute security.
6Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights or ask questions, contact us at info@28stays.com.
7Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will reflect changes. Continued use of our services after updates constitutes acceptance of the revised policy.
8Contact Us
For privacy-related questions or requests, contact us at info@28stays.com or via our Contact page.
Questions? info@28stays.com or Contact us
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